Privacy Policy

East Village Medical Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information. Because we are a medical practice, some of the information you share with us may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect information you voluntarily provide through our website in two ways:

Appointment Request Form

When you submit an appointment request, we collect your name, date of birth, phone number, email address, insurance provider, type of care requested, and preferred provider. This information is used solely to contact you and prepare for your care.

Contact Form

When you send us a message through the contact page, we collect your name, email address, phone number (if provided), and the content of your message.

2. How We Use Your Information

We use the information you provide to:

• Contact you to confirm or schedule your appointment
• Prepare our providers for your visit
• Respond to questions or messages you send us
• Communicate important information about your care

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. HIPAA and Protected Health Information

As a medical practice, we are a covered entity under HIPAA. Information you share with us in connection with your care — including information submitted through this website — may be treated as Protected Health Information (PHI) and is handled in accordance with our Notice of Privacy Practices, which will be provided to you at the time of your first visit.

Our Notice of Privacy Practices describes in full how we may use and disclose your PHI, including for treatment, payment, and healthcare operations. You have the right to request a copy at any time by contacting our office.

4. Data Security

We take reasonable administrative and technical measures to protect the information you submit through this website. Appointment requests and contact messages are stored securely and accessible only to authorized staff. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

This website does not use third-party analytics services or advertising trackers. We do not place tracking cookies on your device. Any cookies set by this site are strictly necessary for the website to function (such as maintaining a secure session if you access our staff portal).

6. Third-Party Links

Our website may contain links to third-party services (such as Google Maps). We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe a child has submitted information to us without consent, please contact us so we can remove it.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal or medical record retention requirements
• Withdraw any consent you have previously provided

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of this website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: